See below for all information about buying from our online store.
All orders will be dispatched within 3 days of ordering, on a standard Royal Mail service. UK orders can take up to 5 business days, and International orders can take up to 21 business days for delivery.
If you're not happy with your item you can send it back to us for a full refund (excluding shipping charges). Just download the online returns form here or pop a note in with your order number and email address. Our return address is: Church Merchandise Returns, Osborn Works, 4a Rutland Way, Sheffield, South Yorkshire, S3 8DG.
We can ship to PO Box addresses.
Unfortunately if you do not live in an European Economic Community (EEC) country you will be responsible for any custom charges imposed in your country. We cannot predict what these might be so you may be better contacting your local customs office to find out more.
You can cancel your order with us so long as your order has not left our warehouse.
To find out what stage your order is at login to your account, to cancel your order email firstname.lastname@example.org with CANCEL/CHANGE MY ORDER in the subject line. Please include an order reference number in the message to make it easier for us to find your order.